PODCAST · THE ML LABS BRIEFING

Know what to ask.

Conversations on custom AI designed, built and run for you: the questions you ask before you commit, answered by the engineer behind the systems.

  • What your team needs ready before an AI system goes live.
  • Which workflow to fix first, and what a build must prove.
  • About seven minutes, between meetings or on the move.
Omar Trejo points to a portfolio risk and trading dashboard on a standing screen as Reid, the host, and two executives listenVideo, 7 min

Keep AI away from the step you can't undo

A wrong summary is corrected in a second; a wrong order is money gone. Let AI research and explain your decisions while fixed rules control the orders and actions your business cannot undo, as they do in the CVEST.ai system.

A physician holds a long printout while a data engineer writes a diagram on a whiteboard behind herVideo, 7 min

Who checks the work when AI writes the software?

Often the same system that wrote the code also decided that the code was fine. Give AI-built software an independent verifier from a different model family, clear checks and a human stop point before it reaches production.

Omar Trejo answers a board chair's question across a board tableVideo, 7 min

What your board should ask before buying AI

A convincing AI demo can still leave open what the business is committing to operate. Test the proposal against the business outcome, the evidence, who owns delivery after release and what changing course would cost.

A service manager holds a tablet with a list of jobs while the technician beside her wipes his hands on a ragVideo, 7 min

Why completed jobs still wait for invoicing

The technician has finished and the service manager considers the job closed, yet the invoice still waits. Give finance a clear record of completed field work, with the evidence and approvals it needs to prepare an invoice.

An executive holding a printed page talks with two supervisors in work jackets at a loading dockVideo, 8 min

The pilot worked and nothing depends on it

The demonstration went well months ago, and nothing in the company would stop if it were switched off tomorrow. Move from a promising pilot to daily use by resolving the data, access, process, support and checks it depends on.

Robert, the operations executive, shows Reid, the host, a page of a handover runbook in a records roomVideo, 6 min

One person on purpose: how you stay in control

Hiring one person to build and run your software raises a question you may hesitate to ask: what happens if that person stops answering? This conversation tests it: the ownership, handover and support that keep you in control.

Robert, the operations executive, points to one of three job folders on a planning board while Reid, the host, asksVideo, 7 min

Which handoff deserves your first release: a conversation

A chief operating officer has 3 requests on her desk and the budget for only one. This conversation picks a first release by each handoff's consequence, volume and owner, with a baseline showing whether it worked.

AFTER THE EPISODE

Ask your own question.

The episodes answer other buyers' questions. Bring yours to a call and leave with a clear next step for your business.

Fifteen minutes with Omar.