PODCAST · THE ML LABS BRIEFING

Know what to ask.

Conversations on custom AI designed, built and run for you: the questions you ask before you commit, answered by the engineer behind the systems.

  • What your team needs ready before an AI system goes live.
  • Which workflow to fix first, and what a build must prove.
  • About seven minutes, between meetings or on the move.
An operations specialist draws her team's workflow on a glass wall, moving one step into the group that needs a second person's review, while her manager leans in to follow her explanationVideo, 6 min

When your people build their own AI workflows

Workplace software now lets your staff build AI workflows without writing code. Decide which ones your people may run alone, which need a second look, and which you engineer and own, so the work itself keeps getting better.

A finance chief sits alone at her desk by a window, weighing two printed quotes laid side by sideVideo, 6 min

Build or buy AI: rent models, own the workflow

You hold a quote for AI seats and a quote to build, and neither is the whole decision. Compare the full cost of every option over three years, rent the models, and own the workflow layer where no product fits your process.

A supervisor hands a printed list to a colleague, who checks it against a tablet beside a production lineVideo, 6 min

When automation costs more than the people it replaced

Your robots, bots and AI agents removed headcount, and the cost of running the work went up. Price the cost lines your business case never counted, before you sign the next automation and after it has gone live.

Reid, the host, reads a handover folder as a new finance chief while Omar Trejo holds out a spreadsheet from the stack beside herVideo, 6 min

Your first quarter as the new CFO or COO

A new finance or operations leader has a short window in which to make changes, and less information than anyone who reports to them. Turn the operating review into one focused software priority your team can deliver.

An operations director leans over seven blank cards laid in one column on a work table, studying the bottom oneVideo, 7 min

The seven layers of an AI adoption stack

An AI system depends on more than a model. Work through all 7 layers, from data and models up to outcomes, and the controls that sit under them, to find the layer that is limiting your operation before you buy the easiest one.

Reid, the host, reads a thin proposal beside Omar Trejo at a meeting tableVideo, 7 min

Buy the software you can afford to replace

The tools improve every few months. What you build now will need changing within a year or two. Choose software with clear ownership and a scope small enough to replace as better tools become available to your business.

A hospital executive and an IT director look at a laptop screen together as they walk a corridorVideo, 7 min

Your team ships more and understands less

AI now writes more of your code and analysis, and nothing in the loop requires anyone to learn why the work succeeded. Keep the decisions, lessons and context your team needs to improve its systems as AI takes on more work.

An executive writes on a legal pad while a colleague reads from a report, a dashboard on a screen behind themVideo, 7 min

The savings you announced have no mechanism

The filing names the savings and the period, not the mechanism, and nobody is responsible for producing one. Turn the target into a change people can deliver, with a clear process, a named owner and evidence of progress.

Two colleagues compare two tabbed case files side by side at a file cart in an open officeVideo, 7 min

One workflow across two entities before the ERP merges

The ERP merge is months away, and meanwhile one process runs every week across both companies on a spreadsheet and one person. Help them run it with clear records, roles and approvals before their core systems merge.

AFTER THE EPISODE

Ask your own question.

The episodes answer other buyers' questions. Bring yours to a call and leave with a clear next step for your business.

Fifteen minutes with Omar.